Our Commitment to Students
At COAPE SA we are committed to fairness, openness and transparency in the way we run our courses. The policy documents below set out our commitment to our students.
COAPE SA Policy on Equality and Diversity
- This policy applies to all students studying with COAPE SA.
- COAPE SA commits to promote equality of opportunity to all students.
- COAPE SA commits to eliminate any unlawful or unfair discrimination and harassment.
- COAPE SA is committed to creating and sustaining a positive and supportive environment for students to encourage them to thrive academically.
Course Work: A Guide for Students
All formal assessments which contribute to a student’s progression through or attainment of a qualification via COAPE SA are formally marked. The marks awarded will reflect the traditions and practices of individual subject areas. This document delineates COAPE SA policy on the marking of students’ work, as a framework within which all Markers work.Course Work - A Guide for Students (485 downloads)
Assessment: A Guide for Students
Assessment is used to determine precisely what you’ve learned – something that COAPE SA needs to know so that it can monitor progress and make an appropriate award at the end of your course. At the same time, feedback is essential to improving your learning and, for the assessment to make sense; you need to know what you are expected to learn. The assignments reflect the content you should be learning and your work will be marked based on how accurately you show your understanding of the material.
Appealing Against Your Grades
Where a student disagrees with the grade awarded and they have not been permitted to re-submit the unit, the student may appeal via the Registrar to the Internal Verifier within fourteen working days of notification of the grade.Appealing Against Your Grades (414 downloads)
COAPE SA Complaints Procedure
COAPE SA aims to provide high quality services to students, but unfortunately, despite our best efforts, things may occasionally go wrong. Whatever your complaint you can expect it to be dealt with promptly and fairly. You will not be disadvantaged or treated less favourably by making a complaint.COAPE Complaints Procedure (423 downloads)
COAPE SA Terms and Conditions
COAPE SA Courses are provided by the Centre of Applied Pet Ethology on the following terms. By enrolling in a Course you are acknowledging that you have read and accepted these Terms and Conditions.COAPE Terms & Conditions (421 downloads)
Are you employed full time by a registered Animal Charity? If so, COAPE SA offers a 10% discount on all courses. Don’t forget to ask for yours!